Following recent update to SolidWorks 2022 subsequent failure of some operations in SolidCAM, I needed help with several issues. Joshua S. was VERY knowledgeable on how to solve these issues. Additionally, he determined that I was eligible for upgrade to SolidCAM 2022 and helped walk thru the upgrade process, getting my post updated and installed. He made the whole tech support encounter a pleasant experience. I'd give him the highest recommendation. It was nice to speak with someone in the United States that I had no trouble understanding. Thanks very much!