Eric takes his time to answer my questions and shows me other options that might be better suited for the part that I'm making, i.e.. options that give me as a programmer more control over tool paths to eliminate issues that I'm having

Had my network issue fixed up and running in 10 mins

The support at SolidCam is excellent. I get immediate responses from very knowledgeable individuals. I've been with SolidCam for many years and could not be happier. They are also extremely helpful with posts or post updates and Harry is great.

Harry Glover provided a speedy fix to our Okuma post processor to be able to set tool length callout values in toolpaths within Solidcam. Its made our workflow easier and safer, having eliminated manually altering the tool length offset values after gcoding. Pleasant, fast and friendly service!

Great experience thorough out the setup. Super fast response and delivered the exact needed solutions to my issue. :)

Parts look great.

IM A NEW SOLIDCAM USER. I AM VERY IMPRESSED WITH THE LEVEL OF SUPPORT YOU GUYS GIVE. HATS OFF TO DARRELL FOR SHARING IS KNOWLEDGE WITH ME AND ALWAYS BEING MORE THAN WILLING TO HELP. OVERALL THE SUPPORT TEAM HAS A RESPONSE TIME I HAVENT SEEN IN OTHER SOFTWARE PROVIDERS. THAT ALONE MAKES YOU FOLKS STAND OUT. THANK YOU FOR THE CONTINUED SUPPORT AND EXCELLENT SERVICE. YOU DA MAN DARRELL

Tim was quick to respond and he is very knowledgeable about the product.

Had some issues. Tim bared with me and my novice knowledge of the software and came through with no problem figuring out what I needed and getting it all on path for us.

We had a power failure overnight that must have affected our VM license server. I called bright and early, before 8am EST and immediately got through to support personnel. Tim Mika had up up and going in no time! Awesome experience!

SolidCAM Support and Post-Processing edits are second to none! Always hear back from SolidCAM Support on EVERY issue! I've had SolidCAM for a good while now and cannot imagine using anything else. If you don't know SolidCAM, then you don't know Support!

problem resolved

I just talked with Tim M about the trial download I was having trouble installing. He was very helpful and everything appears to be working as it should.

Harry Glover is the best at updating post processors! I get the change fast and what I need.

Tim was super helpful and took me where I needed to be to activate SolidCam. It looks like I need to purchase a license. Thanks again for the help, Tim.

The customer representative I interviewed was very knowledgeable and kind. I had a quick response to my problem

Tech support has been great to deal with, I have had help from the following technicians, Josh, Scott, Steve as well as a few others and I have been extremely impressed with all the knowledge and how quick they are to resolve an issue.

I have 35 years experience machining and programming , used mastercam for 19 years. after 3 years on solid cam i can say solidcam is faster. i have watched tutorials on mastercam and i say to myself , DUDE I WOULD HAVE BEEN DONE WITH THIS ALREADY ON SOLIDCAM. I am a full time programmer and i use solidcam. i really believe being able to verify all operations at once is the most amazing and best feature. i don't know of any other cam software that can verify all ops at once. i always program my parts as many operations as possible with one program.

Always a good experience when I have to use Solidcam Support. very happy with the results.

Excellent service from start to finish.